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Who we work for

Big job or small, branded or independent

We work for independent hotels as well as the big groups.

From one room to a whole hotel: our largest live project is 390 rooms at Hilton Heathrow Terminal 5.

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Fitting carpet with a knee kicker at Hilton Heathrow Terminal 5

Already approved by IHG, Accor and Hilton

If your hotel is IHG, Accor or Hilton, we’re already on the approved supplier list and set up on the payment portal, so you can order through the systems you already use.

IHG

Approved supplier

On IHG’s approved supplier list and set up on its payment portal, ready to start when you are.

Accor

Approved supplier, listed on Astore

Listed on Astore and set up on Accor’s payment portal, so you can order through Astore as normal.

Hilton

Approved supplier

On Hilton’s approved supplier list and set up on its payment portal, ready to start when you are.

What we do

Full refurbishments and small jobs, front and back of house.

01.

Guest rooms and bathrooms

One room or a full programme, like the 390 rooms we’re refurbishing at Hilton Heathrow Terminal 5. We also upgraded eight bathrooms at Hilton Puckrup Hall.

02.

Public areas and back of house

Receptions, bars, restaurants and staff areas. We’re building a new coffee shop at Novotel Cardiff now, and refurbished the staff changing rooms at voco St David’s.

03.

Small jobs and quick fixes

A tired corridor, a damaged room, a single bathroom: the jobs bigger contractors turn down.

Working in live hotels

Your hotel stays open while we work

Most of our work happens in hotels that are open and full of guests.

At Hilton Heathrow Terminal 5, a 24/7 airport hotel, we've worked since 2024 while the hotel stays fully open. We agree with your GM and chief engineer which rooms come out of service, when and for how long, so you can keep selling the rest.

Book a free walk-round
Sauce Interiors operative lifting a headboard panel during the refurbishment at Hilton Heathrow Terminal 5

Reuse first

We look at what can be kept before we replace anything

Reuse and repurpose, in line with Green Key.

Where it makes sense, we repair, refinish or repurpose what's already there rather than send it to a skip. At Hilton Puckrup Hall, we replaced baths with walk-in showers without the expense of refitting the entire bathroom. Less waste, and it can help keep costs down.

Talk to us about your project
Hotel lift doors before and after wrapping with Cardiff scenes

Book a free walk-round

Tell us what needs doing, whether it's one room, a set of bathrooms or a full refurbishment. We'll come to your hotel, walk it with you and your team, and talk through how we'd do the work around your guests. Based in Caerphilly, South Wales. Working across the UK, including Cardiff, Bristol and London/Heathrow. Prefer to talk? Call 029 2252 0427.

Book a free walk-round